Privacy Policy

Information We Collect

We collect information you provide during account creation (email address) and checkout (GitHub username). We also collect payment transaction data processed through our payment provider (NowPayments).

How We Use Your Information

Your information is used to process orders, deliver software licenses, provide customer support, and send transactional emails (order confirmations, support expiry notifications).

Cookies & Tracking

We use essential cookies for authentication and locale preferences. We use Google Tag Manager for conversion tracking and analytics. UTM parameters are stored in cookies to attribute marketing campaigns.

Third-Party Services

We use the following third-party services: Supabase (authentication and database), NowPayments (cryptocurrency payments), GitHub (source code delivery), Brevo (transactional email), Cloudflare (hosting and security), and Google Tag Manager (analytics).

Data Retention & Your Rights

Account and order data is retained for the lifetime of your account. You have the right to access, correct, or delete your personal data. To exercise these rights or request account deletion, contact us at the email address below.

Contact

For privacy-related inquiries, contact us at info@whallex.com.